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ORCH: Message Takes 3 Minutes Or More to Send An Email When RD Type Report Is Attached. BV Report attachment Takes A Couple Of Seconds To Send. (Doc ID 2714582.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 

Symptom 1:

An Orchestration was created that runs a report, attaches the output to an email, and then sends the email. This works fine for a standard report(BV), but it takes 3 minutes for a BIP report (RD). 

Symptom 2

When attempting to submit a batch(RD) and send an email with the pdf, there is no response and looks like it is hanging. But, when closing the Run Orch window, then it sends an email.  This works fine for a standard report (BV). 


In the HTML server log, entries like this will show for 45 times:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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