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E1: 01: Carrier Number (CARS) is Not Updating in Cutomer Master (P03013) (Doc ID 2718368.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards EnterpriseOne Address Book - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When changing the Carrier Number in Billing Information screen(CARS)the value is not updated once changes are saved.

Steps to duplicate:

1. Go to Customer Master (P03013)
2. Open and address book entity and go to Form > Billing Information
3. Click Form Extension button
4. Add a category code or two
5. Save the changes
6. Notice that by default only Update mode is enabled
7. Save and exit
8. Change Carrier Number
9. Save
10. Go back and check billing information
11. You will notice that change did not save

Cause

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In this Document
Symptoms
Cause
Solution
References


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