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E1: 43: Open PO Inquiry (P4310) Runs Out of Memory When Media Objects are Attached to PO Lines (Doc ID 2720399.1)

Last updated on OCTOBER 15, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The client recently upgraded their tools release from 9.2.3.2 to 9.2.4.3. This upgrade involved the introduction of the Media Object Attachment Manager. After the upgrade, when the user performs a query in the Open PO Inquiry (P4310) of 10,000 or more orders, the HTML Server runs out of memory and crashes impacting all users currently attached to the HTML server. If they perform the identical query using the 9.2.3 tools release which does not have the Media Object Attachment Manager enhancement, the error does not occur.

ERROR DETAILS
The e1Root logs from the 9.2.4.3 test shows the Media Object System Function: sysMOExist returns the following error:
10 Jul 2020 15:32:20,425 [WARN ] - [RUNTIME] MediaObjectEngine.sysMOExist() : An error occurred while executing the Media Object System Function: sysMOExist | Grid Id : 1, Row : 5197, MediaObject Name: GT4311, MediaObject Key: 292989|00100|OP|000|1.000, Form Name : P4310_W4310G Error Message: , Error list: :
mError: SVPX03

Cause

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In this Document
Symptoms
Cause
Solution
References


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