E1: 42: When Attempting to Process JP420000 GETITEMPRICEANDAVAILABILITY BSSV and the Customer Used in the Payload has a Valid Tax/Rate Area Setup Multiple Errors are Present in the Response (Doc ID 2724761.1)

Last updated on JUNE 07, 2023

Applies to:

Symptoms

When attempting to process getItemPriceAndAvailability BSSV and the customer used in the payload has a valid tax/rate area setup the following errors are present in the response.

CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code is required. Codes are validated against UDC 00/EX. If the tax explanation code is being entered in A/R (Invoice Entry), codes 'U' and 'B' are not valid. Tax-only codes are not allowed in Multi-Voucher Entry
(P041017).
RESOLUTION. . Enter a valid tax explanation code.

NOTE FOR PROGRESS PAYMENT ENTRY:

An error may result if a contract was entered with tax information and the Processing Option for the "Progress Payment Entry" screen is set to suppress the display of tax input fields. To resolve the problem, change the Processing Option.

CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code is required. Codes are validated against UDC 00/EX. If the tax explanation code is being entered in A/R (Invoice Entry), codes 'U' and 'B' are not valid. Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.

NOTE FOR PROGRESS PAYMENT ENTRY:

An error may result if a contract was entered with tax information and the Processing Option for the "Progress Payment Entry" screen is set to suppress the display of tax input fields. To resolve the problem, change the Processing Option.

CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code is required. Codes are validated against UDC 00/EX. If the tax explanation code is being entered in A/R (Invoice Entry), codes 'U' and 'B' are not valid. Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.

NOTE FOR PROGRESS PAYMENT ENTRY:

An error may result if a contract was entered with tax information and the Processing Option for the "Progress Payment Entry" screen is set to suppress the display of tax input fields. To resolve the problem, change the Processing Option.

CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code is required. Codes are validated against UDC 00/EX. If the tax explanation code is being entered in A/R (Invoice Entry), codes 'U' and 'B' are not valid. Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.
NOTE FOR PROGRESS PAYMENT ENTRY:

An error may result if a contract was entered with tax information and the Processing Option for the "Progress Payment Entry" screen is set to suppress the display of tax input fields. To resolve the problem, change the Processing Option.

Steps to replicate the issue:

1. P03013. Set up a valid tax rate area for a customer.
2. Create a payload for getItemPriceAndAvailability BSSV using the same customer.
3. Submit via soapUI. Note the errors in the response.
4. P03013. Remove the tax rate area for the customer.
5. Submit via soapUI. Note the response was successful.

Cause

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