E1: MOBJ: Troubleshooting Known Issues with Converting TEXT Media Objects from RTF to HTML format (On Demand or Using P98MOHTM)
(Doc ID 2725392.1)
Last updated on APRIL 20, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 8.98 and laterInformation in this document applies to any platform.
Purpose
This document focuses on troubleshooting known issues with converting TEXT type Media Object attachments from RTF to HTML format. For more details on troubleshooting see Document 2411356.1 E1: MOBJ: Convert Text Media Objects from RTF to HTML by using P98MOHTM
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Issue 1: For Web Servers on Unix Operating System, Nothing Happens after Clicking Yes to convert RTF to HTML or P98MOHTM Stays at 0% Progress (or stays at any specific %) |
| Issue 2: P98MOHTM Does Nothing on Clicking the Convert Button when the logged in User is a Language User |
| Issue 3: When Using P98MOHTM, JVM Crashes due to Out of Memory |
| Issue 4: When Running P98MOHTM, it Hangs when Processing "Fetching Media Object text type attachments X%" |
| Issue 5: Malicious Tag after Converting TEXT RTF to HTML Attachments when SupportActiveXIE set to FALSE or OLEONLY in JAS.INI |
| Issue 6: UBE Not Printing "<" Character and Remaining Text After P98MOHTM Conversion |
| Issue 7: "Media Object Structures" System Function <Get Text> Retrieve Text with HTML Code After Converting RTF to HTML Format via P98MOHTM |
| Issue 8: After Running P98MOHTM to Convert Text Media Objects, Text after "&" (Ampersand Char) is Missing in UBE Output |
| Issue 9: Formatting is Lost in TEXT Attachments After Converting from RTF to HTML Format |
| Issue 10: After Converting TEXT Attachments from RTF to HTML Format, Extra Spacing in Between Each Line and in Front of Each Line is Seen in the Media Object Viewer |
| Issue 11: After Converting from RTF to HTML Format via P98MOHTM, Converted Text Prints Indented (Shifted to the Right) with Leading Spaces on Reports |
| Issue 12: After Converting from RTF to HTML Format via On Demand Method, Converted Text Prints Indented (Shifted to the Right) with Leading Spaces on Reports |
| Issue 13: RTF to HTML Conversion fails to convert certain non-ASCII characters like Euro sign, Czech characters, Chinese / East Asian characters, etc. |
| References |