E1: ORCH: Orchestrator Monitor (P980060X) and P980060 Shows No Data Even After Running Orchestration Ends in Error (Doc ID 2729150.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Symptoms

Not able to use the ORCH Monitor. When trying to access from Studio the user is taken back to the signon screen. When accessing P980060 from the regular web client the recent exceptions are not displayed in the table.

Error in the AIS e1root error log or User-specific trace log: 

[SEVERE] - [AIS] E1.Scheduler HealthMon Error Writing to F980060 java.lang.Exception: Exception Monitor failed to establish session cannot write exceptions to database.

or

[WARN][AIS]RequestMonitorManager - establishMonitorUserSession() - Monitor User is not configured cannot write to database

or

[WARN][AIS]RequestMonitorManager:cleanUpLeftoverFaluresToDB() - Failed to establish session not moving exception files to DB

Cause

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