E1: 49: Transportation Back Scheduling Does Not Adjust Promised Delivery Date When Ship Date Is Moved (Doc ID 2730390.1)

Last updated on NOVEMBER 20, 2020

Applies to:

Symptoms

When a Transportation shipment is routed and back scheduling is triggered the logic will first determine the Promised Delivery date (RSDJ) and then calculate the promised Ship Date (PPDJ) as Promised Delivery Date less transit days for the route. When the logic verifies the work day calendar for the Ship date and finds that it cannot ship on the Ship Sate (e.g. depot calendar is set to holiday) one day will be subtracted from the Promised Shipment Date and the workday calendar will be called again until a common workday can be found.
The problem is that once a valid Promised Ship date is found the Promised Delivery Date is not adjusted based on the promised Ship date, meaning the difference between Ship and Delivery dates now does not anymore reflect the number of transit days set in the route.
The requirement is that if a Ship Date has to be back scheduled due to calendar set up then the Promised Delivery Date should be adjusted accordingly in order to reflect the correct transit days between ship and delivery date.

Cause

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