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E1: 42: RMA - Update Sales Order Status (R400502) Not Updating Credit Order Correctly After Canceled OM Purchase Order Lines (Doc ID 2730615.1)

Last updated on NOVEMBER 20, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After an RMA creates an OM Purchase Order and CO Credit Order, if any of the OM detail lines are canceled, the RMA Update Sales Order Status will not update the corresponding CO status correctly. The R400502 treats canceled OM lines as not received rather than canceled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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