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E1: 08: Status Change Approval History Is Showing The Approved By Incorrectly (Doc ID 2731260.1)

Last updated on JUNE 18, 2021

Applies to:

JD Edwards EnterpriseOne Manager Self-Service - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

With EESTSCHG workflow set as active a manager enters a status change in P08720. A message is sent to the immediate manager who approves from Approval Request P087201. Another message is sent to the successive manager who also approves. But if reviewed in Status Change Approval History (P087201) the Approved By ID is incorrect and is showing the level 1 manager for all approved levels.

Steps:
1. Enable EESTSCHG (employee status change) workflow from Process Master (P98800) from a fat-client install.
2. Run Employee/Supervisor Relationship Build (R05846)
3. Manager launches Select Employee Status Change Request (P08720) enters manager and employee number in header and checks Promotion for status change.
4. Enter Change Reason, effective date, and change salary in Compensation tab. Click OK.
5. Level 1 manager receives Employee Status Change notification in Work Center and clicks on link in drop-down which launches Approval Request P087201 W087201C. Approve radio button is set, manager clicks OK.
6. Find employee in P087201 row exit Approval History. Note Approved By ID is level 1 manager (correct)
7. Level 2 manager receives Employee Status Change notification in Work Center and clicks on link in drop-down which launches Approval Request P087201 W087201C. Approve radio button is set, manager clicks OK.
8. Find employee in P087201 row exit Approval History. Note for Level 2 the Approved By ID is level 1 manager (incorrect)



Cause

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In this Document
Symptoms
Cause
Solution
References


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