My Oracle Support Banner

E1: 43: After Being Approved in Purchase Order Approval (P43081) Some Purchaes Orders Remain in Pending Approval Status (Doc ID 2731535.1)

Last updated on NOVEMBER 26, 2020

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After being approved, the customer has some purchase orders that remain in Pending Approval status. In P43081 after approving the specific purchase orders they are still in Pending status. The status does not change after approval. The purchase orders remain in the approval queue. The issue only happens for four specific orders. These specific orders already passed the first level of approval. The approver is able to successfully approve other orders using the same version of P43081.

The issue can be reproduced at will with the following steps:

  1. Create XC order that goes into approval.
  2. First level approver approves the order. 
  3. The second level approver approves the order.
  4. Review the XC order. Note the order is still showing Pending Approval.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.