E1: 42: Enhancement Request to Credit Order From History Calculate and Keep Control of Quantity and How Many Times It Is Created Linked to Original Invoice When Sold
(Doc ID 2732894.1)
Last updated on NOVEMBER 30, 2020
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]Information in this document applies to any platform.
Symptoms
There is no functionality to track the returned quantity or how many times a credit order has being created against an Invoice. When a credit order from history is created, the system enables user to ship a quantity greater than the quantity originally sold, picked, and shipped to the customer. Also, it allows user to create credit order form history as multiples, the system does not check whether the total quantity credited matches the original quantity sold.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |