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E1: 54HS : Task Tickler Reminder(R54HS420) Generates Task Notification Messages for Completed Tasks in Closed Incidents (Doc ID 2733458.1)

Last updated on DECEMBER 02, 2020

Applies to:

JD Edwards EnterpriseOne Health & Safety Incident Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When R54HS420(Task Tickler Reminder) is executed, notifications are send out for incidents which are already closed and the associated tasks are completed.

  1. Inquire upon a closed incident in P54HS00.
  2. Make sure that there is an associated Task with the above incident
  3. Click on the Task details and check on the completion status of the task
  4. Check in Work Center and make sure there is no task notification messages
  5. Run 54HS420 for the above incident
  6. Review the Report output for R54HS420
  7. Review the Work Center

       Note: Notification message was send out for the above incident

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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