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E1: 17: S&WM Work Order Workfile Generation (R1775) with SERVIC Vertex Transaction Type not Fetching Tax Information (Doc ID 2734500.1)

Last updated on DECEMBER 11, 2020

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In a Vertex environment, upon generating S&WM Work Order Workfile Generation (R1775) and using the SERVIC Transaction Type, the system will not create the Workfile (F4812) with tax information. However, if the processing options in the Vertex tab are changed to another transaction type such as LEASE, the system populates the F4812 with tax.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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