E1: 42: When Credit Orders Are Created from History P4210 For Kit Items Component Lines Have Blank Invoice Date (Doc ID 2736885.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Symptoms

When entering a Credit Order from History for a kit item, where the P42025 Processing Option 'Copy the original sales order invoice date to the credit Order' is set, the Kit parent line's Invoice date is updated with the original Sales Order's Invoice date. However the Invoice date on the component lines is blank.

The issue can be reproduced at will with the following steps:

1. Set the P42025 processing option 'Copy the original sales order invoice date to the credit Order' to value 1. (Credit Memo tab, option 3).
2. Create the Credit order from History for a kit item.
3. Notice that the Invoice date is only updated to Parent line and Component Line Invoice date is blank
4. Now Run R42565 for the Credit order, and notice that Invoice date on Component lines is updated to today's date.

Changes

Cause

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