E1: 42: Improve Credit Memo Functionality with Processing Option for Cost Override
(Doc ID 2738170.1)
Last updated on DECEMBER 18, 2020
Applies to:JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.
Where the Credit Memo functionality is used and the current item cost differs from the cost used in the sales order, a call is made to the Standard Variance AAI 4141 during Sales Update (R42800). This is not needed where the credit order transaction only results in a refund to the customer and no inventory is impacted.
The process would benefit from a processing option added to either the P4210 program or the underlying P42025 Sales Ledger program used in Credit Memo processing; the ask is for an option to override the item cost on the credit order being generated, to match the current standard cost for the item, when the row is copied from a historical sales order.
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