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E1: LDAP: Users Are Wrongly Redirected After Login Into JD Edwards EnterpriseOne Through Oracle Identity Cloud Service (OIDCS) After They Are Selecting the Role in the Role Chooser Window (Doc ID 2738620.1)

Last updated on DECEMBER 21, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to use role chooser on a JD Edwards EnterpriseOne system where the users are getting authenticated against Oracle Identity Cloud Service (OIDCS), after the role is chosen in the Role Chooser window, the user is redirected to a specific JAS server node hostname from the clustered environment instead to reuse the Load Balancer Virtual Hostname. Users are getting one of the following errors:

a. Unable to connect (in case there is a firewall blocking the direct communication with the JAS server nodes)
b. Content Encoding Error or blank page (in case the direct communication with the JAS server nodes is allowed)

The issue can be reproduced at will with the following steps:
1. Access the JD Edwards EnterpriseOne URL (through Load Balancer Virtual Hostname)
2. The request is redirected to IDCS authentication screen
3. After the authentication is successful, the Role Chooser is shown
4. After the role is chosen, the session is redirected to a JAS server hostname (the hostname and the port in the URL is changed) which is not capable to reply to the request.

Changes

N/A 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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