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E1: 42: R42800 Does Not Set Payment Terms PTC to Account Receivable Invoice From Customer Master When Payment Terms Of Sales Order Detail Is Blank (Doc ID 2739399.1)

Last updated on DECEMBER 23, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When payment terms (PTC) in sales order detail (F4211) is blank and specific payment terms (PTC) is populated in customer master (F03012), R42800 does not see the payment terms of customer master and not set it in account receivable invoice (F03B11). So payment terms in F03B11 becomes blank.
This happens when R42800 is run for one sales order more than once.

For example, there are 2 sales order detail lines in a sales order. 1st time, run R42800 for only order detail line#1.00. At this time, the issue does not happen. Payment terms in customer master is set to invoice correctly. However, 2nd time, run R42800 for line#2.00. The issue happens. In F03B11,pay item 002 is added for line#2.00 and its payment terms are blank.

Steps:
1.Check Customer master. Its Payment Terms is blank.
2.Add a sales order for the customer (P4210).
3.Confirm the sales order (P4205).
4.Change Payment Terms of the customer. Set 001 in customer master.
5.Add another order detail line in the sales order (P4210).
6.Check F4211. Payment terms of both 2 detail lines are blanks.
7.Confirm the 2nd detail line, too. (P4205)
8.Run Print Invoice (R42565).
9.Run sales updates (R42800) for only one detail line of the sales order.
10.Account receivable invoice (F03B11) is created. Payment terms of pay item 001 is 001 that comes from Customer Master. Because Payment terms of F4211 is blank. This is correct.
11.Run Sales Updates (R42800) for another detail line of the sales order.
12.Pay item 002 is added in the invoice (F03B11). Its Payment terms is blank instead of 001. This is the issue. It should be 001 as same as pay item 001.

Changes

 

Cause

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