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E1: PRINT: Unable to Print Any Report on a New Print Server Laser PCL Printer (Doc ID 2741147.1)

Last updated on MAY 02, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Added a new printer in P98616 on the web client. However, nothing can be printed on the PCL laser printer. Recently, change the Print Server. The same printer works on the old Print Server.

Check the UBE log files for the submitted job, and it shows the new printer name in the log file, but nothing is printed.

Note: Both the Print Server Name and Print Shared Name are in lower case letters.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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