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E1: 76C: With Colombia Localization Active Taxes Are Not Calculated for Sales Orders Created in Current Year; Purchase Orders Received in Current Year Not Processed (Doc ID 2742485.1)

Last updated on JUNE 16, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

NOTE: User details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Colombia tax is not calculated for sales orders when the User Profile Localization Country Code indicates CO for Colombia and the tax date/order date is in the year 2021. Online invoice, display before accepts, and invoice print do not show the tax. When the invoice is in calendar year 2020 the tax calculates as expected.

When attempting to receive a purchase order for the Colombia company, the order appears to process. Then, when the user reinquires on the order in P4312 the order has not processed.

Colombia tax should be calculated when the user profile indicates Colombia and the date is in the year 2021 and the tax rate is not expired.

A review of the setup for the tax rate area shows the expiration date is in the year 2040.

The issue can be reproduced in Sales with the following steps:

  1. Activate Colombia (CO) in the Localization Country Code in the User Profile. Sign off then sign into EnterpriseOne.
  2. Create a sales order with tax rate COTAX and Tax Explanation Code V and date January 5, 2021. Ensure the Display Before Accept prompt is active in the P4210 processing options, option 5 on the Process tab.
  3. Display Before Accept prompt does not show tax. Save the order.
  4. Review the order in Online Invoice. No tax is shown.  Print the invoice. No tax is shown. 
  5. Create a sales order with tax rate COTAX and Tax Explanation Code V and date December 20, 2020.
  6. Display Before Accept prompt does show tax. Save the order.
  7. Review the order in Online Invoice. Tax is shown. Print the invoice. Tax is shown.

 

The issue can be reproduced in Procurement with the following steps:

  1. Activate Colombia (CO) in the Localization Country Code in the User Profile. Sign off then sign into EnterpriseOne.
  2. Create a purchase order with tax rate COTAX and Tax Explanation Code V and date January 5, 2021. Save the order.
  3. In Purchase Order Receipts (P4312) inquire on the purchase order.  Receive the purchase order.  No errors are displayed.
  4. Reinquire on the purchase order in P4312. The order has not been received.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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