My Oracle Support Banner

E1: G75I: P75I807 GST Tax File Information Application Is Not Allowing to Cancel Sales Invoice When Sales Order has Lines with 999 Status (Doc ID 2743017.1)

Last updated on APRIL 22, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


P75I807 GST Tax File Information Application is not allowing to cancel back order split lines after invoice when Sales Order other lines are processed through sales update.

STEPS TO REPRODUCE
==================


1.Create Sales Order with Multiple lines
2.Set P4205 - Process tab - Backorder or Cancel Unshipped Quantity to 1
3.Perfrom partial Ship confirmation
4.Run Invoice
5.Release Back Order
6.Repeat Partial receipts, Invoice and Back Order release process couple of times and leave one line at back-order status
7.Run Sales update
8.Now release the backorder line and perform ship confirmation and process invoice
9.Open P87I807 and cancel the invoice of the last invoice and notice that Cancel Invoice Not Allowed error is displayed


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.