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E1: AIS: User That Cannot Login to Web Client Cannot Login via REST API (Doc ID 2759831.1)

Last updated on JULY 06, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


Customer wanted to restrict a user from logging into a web client while still being able to access JDE via REST API calls.  
The customer created a user where they assigned a non web environment (DV920) to the user level and assigned a web environment (JDV920) to the user's role level.

When the user called the REST API “jderest/V2/tokenrequest” it failed with the following error




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