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E1: 49: R4981 Set for Payable Freight Updates Sales Order Status (Doc ID 2760130.1)

Last updated on MARCH 14, 2021

Applies to:

JD Edwards EnterpriseOne Transportation Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The R4981 Freight Update has a processing option allowing the user to run either Payable, Billable, or both. Help text behind this processing option indicates that neither the sales order status nor the shipment status will be updated unless the option is set at <blank>, the instruction to update both Billable and Payable freight.

In the specific scenario where Billable Freight Update (R4981) has been run over a shipment, followed by Payable Freight Update, it is seen that the order line is advanced by the R4981 (Payable) version of the program, sometimes to statuses 620/999, indicating a closed order that appears to have been run through Sales Update, though this is not true. As a result, Sales update cannot be run due to the order statuses.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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