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E1: UBE: All UBEs with Print Immediate Option On Go to Error Status and Cause Zombie Processes If Submitted on PCL or LINE Printer on 64 Bit 9.2.5.2 AIX Platform (Doc ID 2760523.1)

Last updated on MARCH 19, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

All UBEs, that are submitted with print immediate option on, are going zombie and appear in Error Status in WSJ(Work with submitted Jobs ) Application.  This issue occurs only if the printer is either PCL or LINE printer type. Issue does not occur if Printer is a Post Script Printer.  Report definition Jobs are affected as well and cause Zombie XMLP kernel.

This issue may be replicated using following steps :

  1. Login to JDE web client and type BV in fast path to open Batch versions application. 
  2. Find R0006P -Business Report and select any version for submission. 
  3. On Printer Selection screen ensure that a PCL or LINE printer is selected. Also Ensure that Print Immediate Option is checked in Documents Tab. 
  4. Submit the Job on AIX server which runs using 9.2.5.2 64 Bit Tools Release. 
  5. Notice the job ends with Error Status. 
  6. From Server Manager we can see that UBE process has gone to Zombie.
  7. Repeat the steps but use a Post Script Printer instead of PCL or LINE printer and notice that Job completes successfully.


UBE debug log will end abruptly with below messages as the last lines in the file

Changes

 Upgrade to Tools Release 9.2.5.2 64 Bit

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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