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E1: 42: Changing Sold To Address To an Existing Sales Order in P4210/P42101 Program Does Not Update the Payment Terms Correspoding to the New Sold To Address (Doc ID 2761289.1)

Last updated on MARCH 17, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

Payment terms of an existing sales order is not updated when the corresponding order's sold address is changed to a different customer's address containing different payment terms.

The issue can be reproduced at will with the following steps:
1) P03013 - Setup customers 1x1x & 2x2x with payment terms 001 and 006 respectively
2) P4210 - Create a sales order with sold to address set to 1x1x and save
3) P4210 - Payment terms are updated correctly as 001
4) P4210 - Re-inquire on sales order and change the sold to address to 2x2x and save
5) P4210 - Review payment terms and it still show the value as 001 and not 006 corresponding to customer 9673

Cause

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In this Document
Symptoms
Cause
Solution
References


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