E1: SOLEXP: Adding/Updating Favorites in P9000|W9000J Causes Existing Folders Not Accessible with "errorNode" Error (Doc ID 2762479.1)

Last updated on MARCH 23, 2021

Applies to:

Symptoms

After Adding/Updating user's favorites in P9000|W9000J (Task Relationship Revisions), existing favorite folders cannot be expanded. Accessing a folder from the Favorites navigator shows 'errorNode_xxxx_xxx' error.

Folder cannot be expanded:

Accessing a folder from Favorites Icon:

Step to Reproduce:

1. Use 'Manage Favorites' or 'Add to Favorites' on an existing task folder to create a folder.
2. Fast Path to P9000|W9000J and find a user's Favorites task relationship records
   a. Task View: 98 / Parent Task ID: @<UserID>
   b. Add a task
   c. Click OK to save the change
3. Sign out and sign back on.  Those existing favorites folders are not accessible, click on the existing folder task shows errorNodexxxx’ 

Changes

Cause

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