E1: 03B: G/L Receipt Post (R09801) Gives Intercompany Out of Balance Error When Using a High Exchange Rate in Receipt Batch (RB) (Doc ID 2762777.1)

Last updated on APRIL 03, 2023

Applies to:

Symptoms

When receiving cash in domestic mode for multiple foreign Invoices using Receipts Entry (R03B102), and only applying a small amount (EX: .25) with the currency exchange rate being large (EX: 94.25), the Receipt Post (R09801) is giving error "Intercompany Out of Balance" even though there are no other companies involved in the transactions.

Steps to duplicate:

1. Verify you are using Intercompany Settlements (Note: If Intercompany Settlements is set to N, you will still get a "Companies out of Balance" error)
2. In a Multi-currency environment, using a currency code with a large exchange rate, like Argentine pesos (ex: 94.25), enter two foreign invoices in Standard Invoice Entry (R03B2002) for the same customer with the Base company currency of ARS (Argentine Pesos) and transaction currency USD.
3. Post the invoices
4. Go to Receipts Entry (R03B102) and enter a Domestic receipt, fully paying at least one of foreign Invoices and the other invoice only apply a small amount (ex: .25).
5. Attempt to Post the batch and note that you will get the following error on the R09801 General Ledger Post:
   "Intercompany Out of Balance"
   You will also see that the Out of Balance Post Error Report (R09801E) shows the RC and AE offsetting entries.

Changes

Cause

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