My Oracle Support Banner

E1: 03B: Tiered Delinquency Notice Print (R03B21) Producing a Negative Amount Notice (Doc ID 2762869.1)

Last updated on MARCH 23, 2021

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

 A negative amount notice is being produced when running R03B525 (Generate Delinquency Notices) - R03B21 (Tiered Delinquency Notice Print).

Steps:

1. Confirm Constants set to print delinquency notices.
2. Create two customers.
3. Confirm a Policy is set up in Work With Delinquency Policies (P03B2501)
4. For Customer 1 add and post invoices leaving a positive open amount.
5. For Customer 2, add and post invoices and credit memos to create a negative Open amount.
6. Run R03B525 and R03B21 data selecting on customers specifying attached processing options.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.