E1: 03B: Tiered Delinquency Notice Print (R03B21) Producing a Negative Amount Notice
(Doc ID 2762869.1)
Last updated on AUGUST 30, 2021
Applies to:
JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 to 9.2 [Release 9.2]Information in this document applies to any platform.
Symptoms
A negative amount notice is being produced when running R03B525 (Generate Delinquency Notices) - R03B21 (Tiered Delinquency Notice Print).
Steps:
1. Confirm Constants set to print delinquency notices.
2. Create two customers.
3. Confirm a Policy is set up in Work With Delinquency Policies (P03B2501)
4. For Customer 1 add and post invoices leaving a positive open amount.
5. For Customer 2, add and post invoices and credit memos to create a negative Open amount.
6. Run R03B525 and R03B21 data selecting on customers specifying attached processing options.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |