My Oracle Support Banner

E1: CAF1: 17: P90CG503_W90CG503B - CRM Case Related Actions Form Does Not Refresh Automatically in Cafeone Layout (Doc ID 2768110.1)

Last updated on APRIL 16, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
JD Edwards EnterpriseOne Case Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When P90CG503_W90CG503B is defined as a child form in a cafeone layout, it does not refresh automatically based on the change in selection in the parent form grid row. As shown in the below screen print, child form still shows the Case as 401 even though the Case Number for the row selected in the parent form is 402.

 
 

Steps to replicate:

1. Login to E1 HTML instance and setup cafeone layout with:
    Parent from - P17500|W17500A
    Child child -   P90CG503|W90CG503B
    Dynamically linked using DOCO (Case Number)
2. Click Find in parent form
3. Select different rows in parent form
4. Child form does not refresh based on the change in selection in the parent form grid row

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.