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E1: MOBJ: Users Cannot Highlight / Select Media Object Text Using Mouse in Internet Explorer Browser (Doc ID 2770504.1)

Last updated on APRIL 26, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

After upgrading tools release version, users who use internet explorer with Active X to view media object text are unable to highlight and select the media object text using a mouse . This issue does not occur for HTML Editor(Non Active X Editors). 

This issue can be observed using below steps:

  1. Login to web client where ActiveX is enabled for JAS server. 
  2. Open P01012 application.
  3. Find any record which has media object text associated ( Paper clip icon is visible in row header).
  4. Double Click the paper clip icon to open media object text viewer. 
  5. Try to select the text using mouse for the purpose of copy /paste. 
  6. Notice that text cannot be selected or highlighted using the mouse. 
  7. Keyboard text selection using Shift+Arrow keys works . 

Changes

 Tools Release Upgrade 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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