E1: 43: PO Receipts (P4312) Notifications not Working to Update Buyer Using Option 9 (Cancel)
(Doc ID 2773566.1)
Last updated on NOVEMBER 17, 2021
Applies to:
JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When using the option 9 in PO Receipts (P4312), the buyer is not getting notified when an order line is canceled. This occurs if processing option 4. Notify Quantity Changes is set to a 3 (buyer) on the workflow tab on the version of the P4312 being used. If any quantity change is done, then an e-mail should be sent to the buyer.
STEPS:
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1. Setup an e-mail address on the buyer's address book number in the P01012.
2. Enter a stock purchase order using the P4310.
3. On the Workflow tab on the processing options of the P4312, set #4 to a value of 3 to notify the buyer of a quantity change.
4. In the P4312, use an option 9 to cancel the line. No notification message is sent to the buyer.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |