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E1: 42: When Blanking Sales Order Promised Dates on a Previously Created Order, Available To Promise is Not Resetting Dates Based On Supply And Demand (Doc ID 2775014.1)

Last updated on JUNE 29, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After installing the ESU to apply Available-To-Promise and setting the Sales Order Entry (P4210) processing options to automatically populate the scheduled pick date based upon the date inventory is expected from Open Purchase Orders (Supply), the Scheduled Pick Date is being populated with today’s date on backordered lines when the sales order promised dates are blanked out.

  1. SO Entry (P4210) Process Tab Option #20 (Automatically Populate Scheduled Pick Date) is set to 1 (Populate Scheduled Pick Date Automatically)
  2. SO Entry (P4210) Process Tab Option #21 (Maximum Number of Days of Supply and Demand) is set to 60.
  3. Supply and Demand (P4021) Display Tab Option #2 (Display ATP Line) is set to 2 (Display Cumulative ATP Line).
  4. Supply and Demand (P4201) shows there are six sales orders with promise dates between 4/14/2021 and 5/4/2021 for demand of 428 items
  5. There is an initial supply of 70 items on 4/19/2021
  6. There is one purchase order for 100 items with a promise date of 5/24/2021
  7. The total supply on 5/24/2021 will be 170 items.
  8. The user selects the oldest order for the item and blanks out the Scheduled Pick, Promised Ship, and Promised Delivery dates and edits the line.
  9. A warning message appears that says, "Scheduled Pick Date is not populated".
  10. All the dates that were blanked out were reset to today’s date.
  11. The client expected sales order entry to populate the promise date of 5/24/2021 from the purchase order in the Scheduled Pick Date of the Sales Order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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