My Oracle Support Banner

E1: 42: Sales Update (R42800) Work Center Message No Current Tank Information (Error ID 4172) Processing a Non Bulk Stock Item (Doc ID 2776158.1)

Last updated on MAY 14, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.


Customer is processing a sales transfer order, ST/OT.  The OT order has been successfully received and the voucher created for the receipt. The ST order has been shipped. Sales Update (R42800) sends a message to the work center indicatng No Current Tank Information (Error ID 4172). The customer does not use tank information. The unit of measure (UOM) for the item is EA.

No Current Tank Information

CAUSE . . . . No current tank was found based upon the Branch/Plant and
RESOLUTION. . Check the Additional Tank Information screen (P415002).
If you are doing transactions with that item/product, you must
have one tank specified as a current tank.
Note: Only one current tank per item/product at all times

The issue can be reproduced at will with the following steps:

  1. In P4210 version for transfer orders create an ST/OT order for an item.
  2. In P4205, ship confirm the ST order.
  3. In R42800, process the ST order.
  4. Note the work center message indicating No Current Tank Information.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.