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E1: CHA: Change Assistant Does Not Open (Doc ID 2776519.1)

Last updated on APRIL 04, 2025

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Change Assistant, nothing happens clicking the icon. Sometimes, an error might appear (see below). Downloading ChangeAssistant.jnlp and attempting to run it does not resolve the issue.

Error message (java.lang.ClassNotFoundException : com.peoplesoft.deployment.classloader.CustomClassLoader):

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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