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E1: 45: Free Good Item Is Not Backordered When the Corresponding Original Item is Backordered in P4210 (Doc ID 2778631.1)

Last updated on MAY 21, 2021

Applies to:

JD Edwards EnterpriseOne Advanced Pricing - Sales - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

P4210 sales order entry program does not calculate and update backordered quantities for Free goods item setup with processing type 1 (Separate line) when the corresponding original item's detail line is partially backordered.

Steps to reproduce:
1. P4101/P41026 - Setup an original item (ORG-A) with line type S and a free good item (FG-A) with line type S
2. P4114 - Add on-hand inventory for ORG-A = 100 and FG-A = 200
3. P4071 - Create a adjustment name
4. P4072 - Create adjustment detail line for ORG-A. From level set to 1, basis code = 1 and Factor value = blank to add free good items
5. P4072 - Take row exit to Free goods and add item FG-A. Qty ordered set to 1 and processing type = 1 and save
6. P4070 - Create an adjustment schedule and add adjustment name to the schedule
7. P4210 - Setup processing options to active advanced preference and set schedule override to the new schedule created
8. P4210 - Create a new sales order for ORG-A for 200 quantities. Observe 100 quantities are backordered
9. P4210 - A new detail line created for free goods FG-A but the quantity shipped is updated as 200 instead of 100 and quantity backordered is calculated as '0'

Cause

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In this Document
Symptoms
Cause
Solution
References


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