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E1: 42:42I: Error - Open Cursor For Cache I09UI002 Failed at Sales Update R42800 (Doc ID 2781304.1)

Last updated on JULY 22, 2021

Applies to:

JD Edwards EnterpriseOne Outbound Inventory Management - Version 9.2 and later
JD Edwards World Sales Order Management - Version A9.2 and later
Information in this document applies to any platform.

Symptoms

Since upgrade from 9.1 to 9.2 release, the Error - Open Cursor for cache I09UI002 failed has occurred several times a week. The issue cannot be duplicated at will but occurs regularly.

Steps to Monitor for the Issue:
-----------------------
The issue occurs periodically but not at will.
1. Run R42800 Sales Update
2. Monitor the program for the Error - Open Cursor for cache I09UI002
3. If logs are available, search for the below information to see if it is present.




Cause

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In this Document
Symptoms
Cause
Solution
References


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