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E1: 47: EDI Inbound Purchase Order Edit/Create (R47011) Crashes While Processing Sales Commissions (Doc ID 2782117.1)

Last updated on JUNE 07, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

The EDI Inbound Purchase Order Edit/Create (R47011) is failing with E-Error status on jobs running on the JDE scheduler in the production environment. The client is using the EnterpriseOne 9.0 Release.

The issue can be reproduced at will with the following steps:

  1. Prepare an EDI Document for processing.
  2. Run EDI Inbound Purchase Order Edit/Create (R47011) 
  3. Activate Debug Logs
  4. Job ends in E-Error Status
  5. Debug logs show the job crashed after entering ProcessSalesCommissions (B4205090) and LoadAndRetrieveHdrCommCache (B4202160)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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