My Oracle Support Banner

E1:ORCH: When Testing Email Message In Studio getting "Message.processServiceRequestStep() Send Message Failed com.oracle.e1.rest.response.ResponseManager" Error Message with JSON Response Showing "Status: Internal Server Error (500)" (Doc ID 2784844.1)

Last updated on MAY 30, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Message request is failing to execute with "Status: Internal Server Error (500)" error message:

1. Created a message request:



2. When executing the message request, fails with  "Internal Server Error (500)" JSON response: 



ERROR
-----------------------
"Status: Internal Server Error (500)"

  "exception": "Exception",
  "timeStamp": "2021-06-03T14:34:12.443-0500",
  "userDefinedErrorText": "",
  "status": "ERROR",
  "exceptionId": "1bb16923-9812-4a94-b949-21841b142cf8"


AIS Debug log

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.