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E1: 42: Unable To Delete Customer Commission Record (P42140) if Owner is Set (Doc ID 2786250.1)

Last updated on MAY 05, 2022

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

It is not possible to delete a Commission Record from the Customer Master Commission Lookup (P42140) once an “Owner” has been designated.

The issue can be reproduced at will with the following steps:

  1. Create a new Customer Master (P03013) record.
  2. Take the Form Exit to Billing Information.
  3. Add a new Customer Master Commission record (P42140)
    1. The Delete button is available.
  4. Click set owner button
  5. Click down 1 line
  6. Return to the first line
  7. The delete button disappears
    1. It is not possible to delete the record if you made a mistake

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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