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E1: Users with Non-Blank User Language (P0092) Cannot Retrieve "Orders to Match" or "Receipts to Match" Screens During Voucher Redistribution (Doc ID 2786835.1)

Last updated on JUNE 28, 2021

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

During testing on the CRP environment after an ESU and prior to go-live, a problem came up with the Voucher JE Redistribution (P042002) program, for UK users only. If an India user uses Voucher JE Distribution (P042002) they are able to complete the voucher redistribution transactions. If a UK user uses Voucher JE Distribution (P042002) the Form Exit to Orders to Match does NOT return the Select Orders to Match screen. The user is prevented from being able to find and select an order to match.

STEPS

Test of India User - Able to complete transaction

  1. The client signs in with TESTUSER2 which is copied from an actual India user.
  2. This User ID has a Blank in the User Language in the User Profile (P0092)
  3. The user selects Voucher JE Distribution (P042002) from the menu.
  4. On the Work with Voucher JE Distribution screen the user Finds the Logged Voucher and takes the Row Exit to Redistribute PO.
  5. The Voucher Match Screen appears with the Header Information populated and the user takes the Form Exit to Orders to Match.
  6. The Select Orders to Match Screen is displayed as expected and the user can now find the order to match. For this user, it works as expected.
  7. The user is able to find and select an order to match.

Test of a UK user - Not able to complete transaction

  1. Now Sign in as a different user which was copied from the UK and does not work.
  2. This User ID has "E" (English) in the User Language in the User Profile (P0092)
  3. The user selects Voucher JE Distribution (P042002) from the menu.
  4. On the Work with Voucher JE Distribution screen the user Finds the SAME Logged Voucher as used with India and takes the Row Exit to Redistribute PO.
  5. The Voucher Match Screen appears with the Header Information populated and the user takes the Form Exit to Orders to Match.
  6. The Select Orders to Match Screen is NOT displayed as expected. Instead, it remains stuck on the Voucher Match screen and a data warning is issues.
  7. The user is unable to find and select an order to match.

Cause

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In this Document
Symptoms
Cause
Solution
References


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