My Oracle Support Banner

E1: ORCH: Warning 'preProcessFormServiceGUIEvent: The event importGridBegin on control 1 is not supported' Thrown in AIS Instance e1root.log in 9.2.x Tools Release (Doc ID 2786939.1)

Last updated on JUNE 29, 2021

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.


In 9.2.x tools release when orchestration with grid events are used, the e1root.log of AIS server has the following warnings repeated in the log. The AIS e1root log is usually present in the location  <drive>:\jde_home\SCFHA\targets\<AISINSTANCENAME>\logs\e1root.log

One example of such an orchestration is one to add new lines in application P3002 - Work with Bill of Material or modify existing lines in Parent BOM (Bill of Material).


  1. Login into orchestrator studio 
  2. Create an orchestration with grid events
  3. Run the orchestration 
  4. Check the e1root log present on AIS server in location  <drive>:\jde_home\SCFHA\targets\<AISINSTANCENAME>\logs\e1root.log


 Designing and Running Orchestration with Grid events 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.