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E1: 42: Changing Ship to Number in Sales Order Header (P42101) Clears Manually Entered Ship to Attention Field (SPATTN) (Doc ID 2793338.1)

Last updated on JULY 22, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If the Sales Order header has a manually entered Ship to Attention value (field alias SPATTN), upon changing the Ship to Address Book number and saving the order, the Ship to Attention will then be cleared.

Steps:
1. Add a Sales Order (header first) using P42101
2. Manually enter a value in the Ship to Attention field (SPATTN)
3. Click Save and Continue; enter the Sales Order detail information.
4. Re-inquire on the Sales Order header; change the Ship to number.
5. Save the Sales Order.
6. Re-inquire on the Sales Order header; notice that the system has cleared the Ship to Attention field in the header as well as detail.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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