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E1:17: R48507 (Invoice Print ) Unit Price .00 on a Non Domestic Service Order (Doc ID 2793880.1)

Last updated on JULY 22, 2021

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When billing a Service Order (R1775 Workfile Generation)for a non domestic currency and running the R48121 (Invoice Generation)with Processing Option set to print, the Unit Price field on the R48507 (Invoice print) report is populated/printed with .00 amount.

Steps

  1. Create a Service Order - P17714 (Be sure to use a Customer other the USD)
  2. Attach a Parts List for this service Order
  3. Make sure it's has Actual s and is Billable
  4. Run the R1775 Work File Generation over the Service Order
  5. Run the R48121 with Processing option populated w/ version to print R48504
  6. Review the R48507 Invoice Print report and notice that the "Unit Price" is 0 amount

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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