E1: 03B: Why is the Known Invoice Match with Amounts Algorithm (R03B50D) Incorrectly Creating a Chargeback? (Doc ID 2797568.1)

Last updated on DECEMBER 01, 2022

Applies to:

Goal

When running Update Receipts Header (R03B551) which calls Apply Invoices to Receipts (R03B50) which in turn calls the Known Invoice Match with Amounts algorithm (R03B50D), why does R03B50D incorrectly create a chargeback invoice (doc type RB) when using Generic Match for the Invoice Number?

These are the steps that were taken to apply the receipt to the invoice:

1. Create an invoice (P03B2002)
2. Create an electronic receipt to match to the invoice. This receipt should be partial amount of the invoice amount (P03B121)
3. Run R03B551 with R03B50 set to call R03B50D
4. After the UBE finishing processing, check the receipt and see that it matches to the invoice but creates a chargeback amount

Solution

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