E1: ORCH: Orchestrations Not Showing In Form Extension -> Associate Orchestrations -> Orchestration Selection (Doc ID 2798542.1)

Last updated on JANUARY 03, 2025

Applies to:

Symptoms

Orchestrations not showing in Form Extension -> Associate Orchestrations -> orchestration selection

Customer trying to associate a button with an orchestration in Form Extension Manager.  The Orchestrations have been shared/published and security has been granted. The orchestrations didn't show up when they were still being worked on and categorized as "Personal".

When trying the same in the QA environment the orchestrations are listed and selectable, which verifies security is correct.  

Caches have been cleared and the servers have been restarted to verify nothing is cached.

Another behavior when having large number of orchestrations, is that the list fo orchestration/ notifications does not load the first time in form extension - associate orchestration.

If the user waits for some time before clicking on Associate Orchestrations, and Next button, all the orchestration list shows.

If the user clicks close, and open again associate orchestrations, all the orchestration list shows.

Cause

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