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E1: 48S/52: Create AR (R48199) Does Not Update the Program ID, Date Updated and Time Updated in the F4812H (Doc ID 2798853.1)

Last updated on AUGUST 12, 2021

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When running Create AR (R48199) in Service or Contract Billing, the program does not update the Program ID, Date Updated and Time Updated when the record is moved from F4812 to F4812H.
It retains the information from Invoice Generation (R48121)


STEPS:
----------------------
The issue can be reproduced at will with the following steps:
1. Create Service Billing
2. Run Workfile Generation (R48120)
3. View fields in F4812 - Note fields- Program ID, Date Updated and Time Updated
4. Run Revenue Recognition (R48132) Post batch
5 View fields in F4812/F4812H
6. Run Invoice Generation (R48121)
7. View fields in F4812/F4812H
8. Run Create AR (R48199)
9. View fields in F4812H
View the F4812H for the following fields - Program ID, Date Updated and Time Updated.
The information is retained from previous applications

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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