E1: 42: Sales Order Entry (P4210) Does Not Default Ship To Address From 1st Related Address Number
(Doc ID 2799822.1)
Last updated on SEPTEMBER 27, 2021
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
In a parent/child customer relationship, P4210 Ship To address is not defaulted from the 1st related address defined for the child customer. If there is a parent address, the system assigns the parent address first.
Steps:
1. Go to Address Book P01012 and set up a child customer with a related parent address (parent number filled in). Set up the child customer with billing address type X and Related Address Number = 1 on the billing instructions.
2. Go to P4210 and enter a sales order and type the child customer in the sold-to field. Leave the ship-to blank and tab to the order detail. The ship-to will default as parent address.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |