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E1: 17: Customer Currency Code Defaulting From 0000 Company on the Service Order Header - P48201 Work With Work Orders (Doc ID 2800436.1)

Last updated on AUGUST 20, 2021

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

P48201 Service Work order defaults the currency code (ex USD) from the 00000 company, no matter if the branch is having a different corresponding company (like 00001), for which the address book currency code of the customer is different (ex EUR).

The currency code should be based on the branch or the business unit selected like for a sales order. This affects service billing, as later the currency code cannot be changed in the invoicing stage. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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