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E1: 42: Ship Confirming Credit Orders Ends in Error Quantities Must Balance Error ID 0505 For Items Setup with Dual UOM with Multiple Decimal Places (Doc ID 2800940.1)

Last updated on AUGUST 20, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When attempting to ship confirm a credit order created from sales order for an item setup with dual unit of measure and UOM conversion factor setup with several decimal values, the following error occurs.

Error
------
Quantities Must Balance
Error ID 0505

Steps to reproduce
a) P4101/P41026 - Create a lot controlled item with dual unit of measure on item master and branch plant. Setup UOM conversion as 1 EA = 37.1234567 KG
b) P4114 - Add inventory to a lot 1234 for 36.3656 KG (primary) and 1 EA (Secondary qty)
c) P4210 - Enter a sales order for the item for 1 EA Secondary qty
d) R42520 - Run print pick slip to hard commit the order to lot 1234
e) P4205 - Ship confirm the order from lot 1234 for quantity 36.3656 KG
f) R42800 - Run sales update
g) P4210 - Create a credit order from the sales order
f) P4205 - Ship confirm the credit order and observe it ends in an error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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