E1: 42: Manual Change To Quantity Backordered Corrupts Sales Header Cost (F4201.TOTC)
(Doc ID 2802211.1)
Last updated on AUGUST 25, 2021
Applies to:JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.
When a user manually changes the Quantity Backordered field on a sales order detail line, the Order Header Total Cost (F4201.TCST) gets recalculated and populated with an incorrect value.
The issue can be duplicated with the following steps:
- Create a new Item (P4101) with a primary UOM of EA and Secondary and Pricing UOM of CA.
- Setup Item UOM Conversions (P41002) as follows
- 1 CA = 10 GA
- 1 CA = 85 LB
- 1 PL = 2 CA, Structure Code = 1
- 1 CA = 85 LB, Structure Code = 2
- Set the Item Cost to $1.00 per EA
- No inventory is on-hand in the Item Availability Inquiry (P41202)
- In UDC 49/SD, order type S4 with S line type is a transportation order.
- Create a version of Sales Order Entry (P4210) with the following settings:
- Order Type = S4
- Line Type = S
- Default Transaction Unit of Measure = 1 (Pricing Unit of Measure)
- Activate Availability Checking = Blank (off)
- Create a Transportation Sales Order for 1 CA (85 EA) Extended Cost = 85.00. Quantity Backordered is Zero. Save the order.
- Check Customer Service Inquiry and note Shipment Number is 8941. Quantity Backordered is zero.
- Using Databrowser look for the order header total cost (F4201.TOTC). It is 85.00 same as the order line.
- Take the Row Exit to SO Detail Revisions
- Change the Quantity Shipped to 0 and change the Quantity Backordered to 1.00. A warning is returned stating “Backordered Shipment Sequencing Lines” (040SQ). Save the order changes despite warning.
- Check Customer Service Inquiry, the Shipment Number was removed from the order since it is now on backorder.
- Using Databrowser look for the order header total cost (F4201.TOTC). It is changed from 85.00 to 1.00.
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