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E1: 42: Attempting to Review a Sales Order with Multiple Lines Displays Web Exception and "There was a problem with the server while running the business function S421005D_CalculateOrderSummary" (Doc ID 2802861.1)

Last updated on AUGUST 27, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The customer is viewing a sales order in Sales Order  Entry (P42101). When viewing the Order Summary, the application spins then returns a web exception error.

ERROR
-----------------------
Select Application Failure Header Label
There was a problem with the server while running the business function
S421005D_CalculateOrderSummary.\The server may still be available


The issue can be reproduced at will with the following steps:

  1. In P42101 inquire on an order with open and closed lines.
  2. Select Order Summary / Online Invoice.
  3. Note the web exception is displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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